News

What is video with NDCS

We have teamed up with NDCS Scotland to create a short 'What is contactSCOTLAND' video aimed at the younger population. It's useful for all age groups and gives a brief outline as to what contactSCOTLAND is, what can it be used for, and how to install on your mobile device. https://vimeo.com/144366753 Many thanks to: Amy Dawson Olivia Preston Derek Todd NDCS Scotland & SCoD ...
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Lanarkshire visit

Meetings with both North Lanarkshire Council and Lanarkshire Deaf Club went well. Meeting with a representative of Learning and Leisure Services proved to be worthwhile - the council are keen to promote access to services via technology such as our video relay service (VRS). Club members who attended a short presentation of 'what is and how to use' contactSCOTLAND were impressed with the ser...
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Site accessibility options

We have made some updates with our website which should make it easier for all visitors to browse the site pages. We've included: Added a 'high contrast' option Added 'increase/decrease' font toggle All links are now underlined automatically All images have alternative descriptions ... and much more behind the scenes  
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Like a presentation delivered?

If you would like to have a presentation delivered to your group or at an event we would be more than happy to provide this. Rough outline of presentation (which usually includes): Presentation – 15 mins Demo – 5 mins Q&A – 10 mins One-to-ones if needed to assist in installing the app We would be able to work around your meetings/event schedule where we can and would be as flex...
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Step by step guide

We have updated our step by step guide on how to use contactSCOTLAND-BSL with your Windows PC, Apple Mac desktop computer or laptop. Just connect direct to contactSCOTLAND-BSL's on-line BSL interpreter. One simple click from our webpage. Have a look at the instruction page: http://contactscotland-bsl.org/web-use/ Remember you do not need to install the 'App' when using the computer/laptop me...
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no rest over the summer months

For most of us summer is almost over ... here at contactSCOTLNAD-BSL we've been kept busy over the summer months. The calls keep coming in with a number of public authorities/services/bodies being contacted including: Local councils (housing, social work etc) NHS (NHS24, clinics, GPs etc) SAAS HMRC CSA Scottish Parliament Police Scotland SLAB Scottish Water ... and many, m...
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Service reach

contactSCOTLAND-BSL's website has had 1,000s of visitors since the launch in March. Our main audience have of course been from Scotland and the map shows where our last 500 visitors have came from. The bulk have been from the central belt, however, we can see that outlying places such as Shetland Isles have also been in contact. On a larger scale we can also see that there has been a great ...
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Service feedback

Here are just a few of the feedback comments we have received Thank you very much for interpreting and helping me I cannot use enough positive words to explain how good service is, amazing, fantastic, brilliant...more. I feel more free to express myself in my own language, which makes me feel safer and more secure Interpreters are very patient and helpful  I really hope this service will car...
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SQA prepared for exam results

The SQA (Scottish Qualifications Authority) have updated their 'contact us' page to include a link to contactSCOTLAND-BSL's web pages: http://www.sqa.org.uk/sqa/39083.html If you are a student and need to contact SQA - you can use contactSCOTLAND-BSL video relay service - just provide the online interpreter with SQA's phone number: 0345 279 1000 Full contact details for SQA: SQA Candidate a...
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increase increase increase

We are delighted with the increased number of calls contactSCOTLAND-BSL has recently received - even at the start of the summer period! Number of calls by BSL users to public authorities - up Number of public authorities being contacted - up Number of calls from different parts of Scotland - up Number of BSL users - up Number of hits on the website - up
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