Public Office

 

Information on the benefits of using/including contactSCOTLAND-BSL with your interactions with the general public and especially those who are Deaf BSL users.

Image of female hands on the laptop keys typing.This page and information is specifically aimed at MSPs, Local Councillors, Civil Servants & Third Sector organisations.

contactSCOTLAND-BSL is Scotland’s first and unique Government funded VRS (Video Relay Service) that enables Deaf British Sign Language (BSL) users access to civil and civic life.

Provision of a video relay service assists public services meet their legal obligations in relation to the Human Rights Act 1998, Equality Act 2010, Patient Rights (Scotland) Act 2011 and British Sign Language (Scotland) Act 2015. Public and Third Sector services will also be able to use contactSCOTLAND-BSL to contact a Deaf BSL user. While the contactSCOTLAND-BSL service will not remove the need for face-to-face interpreting provision, it will increase telephone accessibility between BSL users and service providers.

A number of those holding public positions, civil servants and third sector organisations have already included contactSCOTLAND-BSL as a means for Deaf BSL users to reach them in an inclusive, equitable and accessible way.

If you require any further information please feel free to contact us

We have outlined below how easily you can include and encourage BSL users to interact with you by using our logo in your email signature and/or your website ‘contact us’ page.

You can download contactSCOTLAND-BSL logo/images here: http://contactscotland-bsl.org/downloads/

Your email signature:

At the bottom of your email, you will have your usual contact details listed. contactSCOTLAND-BSL can be included. This is ideal, as when a Deaf BSL user calls the service, they have to provide the number they wish to call.

How is it included?

Your IT service would be able to set this up for you. If you have access to your email signature, you can easily create your own. This can also be included in your constituency website/email.

Sample wording:

British Sign Language (BSL) users can contact me direct by using contactSCOTLAND-BSL

CS-logo-inLine-sml

or

 or  

NOTE: Link the image/logo with the following: http://contactscotland-bsl.org/device-direct/

email signature
Click for larger image.

Short video showing how to configure Microsoft Outlook (other email programs are similar)

Your web page/s:

How is it included?

Within your ‘Contact Us’ page, in addition to the usual, address, phone number etc, you can incorporate a ‘one-liner’ similar to the email signature above. If your contact details appear in the footer of every page, so can contactSCOTLAND-BSL.

This can also include your constituency website/email.

Sample wording:

British Sign Language (BSL) users can contact us direct by using contactSCOTLAND-BSL

CS-logo-inLine-sml

or

 or  

NOTE: Link the image/logo with the following: http://contactscotland-bsl.org/device-direct/

Your printed materials:

On your letterhead, with compliment slips and even your business cards – including contactSCOTLAND-BSL can easily be included in your next print-round.

Alternatively, you can copy and paste the above wording where suitable when printing from your desktop/laptop.

Print ready logo/artwork is available form here: http://contactscotland-bsl.org/downloads/


Deaf BSL User >>> <<<BSL/English On-line Interpreter >>> <<< Service Provider
howitworks-new

For fuhrer details on how the service works please see here <<<

 

 

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