feedback

Live online chat last Thursday of every month

Posted on 29th June 201729th June 2017 by mainadmin

We are pleased to announce that our 'Live-Chat' sessions continue to be held on the last Thursday of every month. Times for the Live-Chat are from 2pm to 3pm We will review this from time to time and may extend the hours if needed. This facility is currently for BSL users only. To use the live chat - contact contactSCOTLAND-BSL in the usual way - using the android or apple App or fro...

User Group members wanted

Posted on 27th October 201627th October 2016 by mainadmin

We're looking for 'User Group' members from across Scotland to make sure user views are included in service developments. If your interested: email: usergroup@contactscotland-bsl.org or send video/upload file: https://contactscotland-bsl.org/feedback-2/ or direct message via facebook page: https://www.facebook.com/contactScotland/ Group will meet twice a year. https://vimeo.com/188664305

Who do you want to call?

Posted on 25th August 2016 by mainadmin

We have placed a simple 'one-line' form on our home page so you can let us know of any public body or organisation that should be encouraged to use contactSCOTLAND-BSL – let us know by typing in an organisation or public body that we can make contact with.

What a difference!!

Posted on 13th January 201613th January 2016 by mainadmin

The service is fabulous. I hate using the text phone and calls take so much longer. Using CS was so simple and quick. What a difference!! 1st time user delighted with the service.

Site accessibility options

Posted on 25th September 2015 by mainadmin

We have made some updates with our website which should make it easier for all visitors to browse the site pages. We've included: Added a 'high contrast' option Added 'increase/decrease' font toggle All links are now underlined automatically All images have alternative descriptions ... and much more behind the scenes

Service evaluation

Posted on 25th September 2015 by mainadmin

To help with the evaluation of the service the Scottish Government (via Deaf Sector Partnership ) would like to get your views on the service Survey Monkey questionnaires have been made to get your feedback/views: Deaf/Deafblind Community: https://www.surveymonkey.com/r/NK6DYYW A BSL explanation of the questions is available here <<< Deaf Organisations: https://...

Service feedback

Posted on 6th August 20158th August 2015 by mainadmin

Here are just a few of the feedback comments we have received Thank you very much for interpreting and helping me I cannot use enough positive words to explain how good service is, amazing, fantastic, brilliant...more. I feel more free to express myself in my own language, which makes me feel safer and more secure Interpreters are very patient and helpful I really hope this service will car...

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