National and Local BSL Plans

contactSCOTLAND-BSL and the BSL (Scotland) Act

National & Local BSL Plans


Scottish Government British Sign Language (BSL) National Plan 2017-2023

“The BSL National Plan has ten long-term goals. These goals represent our collective ambition for BSL in Scotland.”

Scottish Public Services: Action 5

“Promote the use of the Scottish Government’s nationally funded BSL online interpreting video relay service (VRS) called ‘contactSCOTLAND-BSL’, which allows BSL users* to contact public and third sector services and for these services to contact them, and explore the potential for its greater use.”

* Wherever we refer to ‘BSL users*’ we mean D/deaf and/or Deafblind people (those who receive the language in a tactile form due to sight loss) whose first or preferred language is British Sign Language.

Local BSL Plans and contactSCOTLAND-BSL

Making your services accessible to BSL users throughout Scotland

Online BSL/English Interpreting Video Relay Service – VRS

Promote contactSCOTLAND-BSL as a means to be contacted by deaf BSL users by:

Incorporate our logo in your website ‘contact us’ pages

As a default, why not include the same logo or appropriate wording in your email signatures

As well as having your usual, address, telephone, email and website details on your printed materials – you can also include contactSCOTLAND-BSL in your publications

Sample wording: British Sign Language (BSL) users can contact me direct by using contactSCOTLAND-BSL

You can attach this hyperlink to the logo or any wording:

“” (without the quotes of course)

You can find additional information here <<<

contactSCOTLAND-BSL have a number of resources available on this website which may assist you in cascading information on our service:

We are also available to provide onsite presentations and demonstrations to front line staff – please let us know if you would like a presentation/short training session >>> here <<<