Scotland’s British Sign Language Interpreting Video Relay Service (VRS) – enabling contact with all of Scotland’s public bodies and third sector organisations

blue-card-connect-BSL      blue-card-connectAPP-BSL

Open 8am-12 midnight | 7 days a week | Non-emergency calls only (not 999 calls)

What’s the difference between VRS (video relay service) and VRI (video remote interpreting)?

VRS: 3 people in 3 different locations


Deaf BSL user – at home

BSL/English interpreter – remote

Service provider – in office

VRI: 2 people same location – interpreter remote


+ Deaf BSL user with service provider in office

BSL/English interpreter – remote

contactSCOTLAND-BSL is a VRS service

Online presentation – What is contactSCOTLAND-BSL? (4m 45s)

contactSCOTLAND-BSL Promo video

More promotional videos here <<<

Introduction to contactSCOTLAND-BSL

Using the service

More ‘Guides’ can be found here <<<




Extension numbers now available

Update for users of contactSCOTLAND-BSL You can now have an extension number at the end of our number: 0131 510 4555 Ext ???? We have cards available for you to pass to public bodies or voluntary organisations like: GPs, council, school teacher, college, NHS24, charities, unions … etc etc More information here <<<  


BSL National & Local Plans

We have just updated our web page aimed at providing information for National & Local BSL Plans “The BSL National Plan has ten long-term goals. These goals represent our collective ambition for BSL in Scotland.” Scottish Public Services: Action 5 “Promote the use of the Scottish Government’s nationally funded BSL online interpreting video relay service… Continue Reading BSL National & Local Plans


Contacting NHS 24

Have a look at our short video on how to contact NHS 24 using contactSCOTLAND-BSL Remember we are open from 8.00am to 12 midnight everyday including bank/public holidays


More news … here <<<

Who do you want to call?

If you know of any public body or organisation to be encouraged to use contactSCOTLAND-BSL – let us know below – thanks

authorities/organisations that can be contacted include (and many more):

NHS Scotland logo. NHS 24 logo. 32 local-authorities image. Scottish Parliament logo. Scottish Legal Aid Board logo. Scottish Government logo. HIS_Stand alone logo saas SQA logo. Scottish Children's Reporter logo. Care Inspectorate logo.

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