Share your feedback : Contact Scotland

We would like to hear your thoughts about our technology, service and the team behind Contact Scotland BSL to serve you better.

This form is a quick and easy way to send your feedback, praise or complaint to help us to improve our product service.

What would you like to do?*

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Give feedback

What would you like to give feedback about?

Please provide feedback below

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Upload your BSL video response

Max. file size: 256 MB.

Would you like a response?*

Yes

How would you like us to respond?*

Video letter

Letter

Your contact details

First name*

Last name*

Email*

Mobile*

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Give praise

Does your praise relate to a specific person?*

Yes

Who would you like to praise?*

Please provide your praise*

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Upload your BSL video response

Max. file size: 256 MB.

Do we have your permission to use your praise for marketing purposes?

This will be done anonymously

Yes

Would you like a response?*

Yes

How would you like us to respond?*

Video letter

Letter

Your contact details

First name*

Last name*

Email*

Mobile*

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Make a complaint

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What is our relationship?*

I am:

What would you like to complain about?*

Call wait times

Connectivity issues

Interpreters

Other

When did the issue occur?*

Tell us what has happened. Please provide full details*

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Upload your BSL video response

Max. file size: 256 MB.

Tell us what your ideal outcome would be:

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Upload your BSL video response

Max. file size: 256 MB.

Would you like a response?*

Yes

How would you like us to respond?*

Video letter

Letter

Your contact details

First name*

Last name*

Email*

Mobile*

This field is hidden when viewing the form

Section Break

What happens next?

We aim to deal with your complaint quickly and efficiently, to do this we will:

1) Acknowledge your complaint by email, video letter, or in writing within 2 working days

2) Aim to resolve complaints within 10 working days.

3) Keep you informed of the progress where appropriate.

4) Inform you of the outcome by your preferred method.

Phone

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