About Us
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The Sign Solutions team are committed to providing access, which combats inequality. This is something we strive to achieve inhouse and externally through our attitude, commitment and vital work.
We provide an innovative video interpreting service for Deaf and Deafblind British Sign Language users, ensuring they can access all services in their first language.
History of Contact Scotland
The history of Contact Scotland from 1998 to the present day.
1998
Scottish Office
Fund Scotland’s first pilot BSL video interpreting service.
2012
NHS 24
Pilot BSL video interpreting relay service.
2015
Scottish Government Health & Social care
Directorate fund and support the evolution of the NHS 24 pilot into a BSL video interpreting service for all Scottish public bodies and Third sector organisations in early 2016.
2016
Contact Scotland BSL
Is tendered and officially launched on 5 October 2016.
2017
Contact Scotland BSL
Appoints Community Liaison team to promote and support the use of Contact Scotland BSL.
2018
Deaf & Deafblind BSL users
Are able to access Contact Scotland BSL app and web, using a Braille display feature.
2019
Contact Scotland BSL
Expands to 24/7 operating hours and provide flexible access to calls anywhere, anyone, anytime.
2021
Contact Scotland BSL
Tender re-awarded to SLI. Brand re-launch of new app, website and logo.
2025
Contact Scotland BSL
Tender awarded to Sign Solutions for VRS and VRI. Launch of new app and website and pilots of VRI to follow.