Firewall
The following information with new updates (*) is effective as of Tuesday 24th October 2023
If you are using the SignVideo application within your corporate network, it is advisable to apply the following firewall configuration to your network/router in order to ensure your users enjoy uninterrupted access to the SignVideo service.
Please may we ask that you contact your network administrator (IT staff member) to add the new firewall port details as shown below:
|
Port |
Domain/IP |
Protocol |
Direction (client’s perspective) |
Description |
|
|
443 |
service.signvideo.uk |
3.10.187.152* 46.249.223.170 |
TCP |
Outgoing |
Web traffic |
|
5060 |
service.signvideo.uk |
3.10.187.152* |
TCP/UDP |
Both ways (Initiated from inside) |
SIP traffic to server |
|
5061 |
service.signvideo.uk |
3.10.187.152* |
TCP |
Both ways |
To enable TLS Secure on SIP traffic |
|
443 |
signvideo-webtc1.signvideo.uk |
3.11.29.231* |
TCP |
Outgoing |
Establishment of call, SIP secure |
|
signvideo-webtc1.nwise.se |
3.8.246.53 |
||||
|
signvideo-webtc2.signvideo.uk |
3.9.65.169* |
||||
|
signvideo-webtc2.nwise.se |
3.9.27.126 |
||||
|
signvideo-webtc3.nwise.se |
18.171.13.52 |
||||
|
40000-41000 |
signvideo-webtc1.signvideo.uk |
3.11.29.231* |
UDP |
Both ways (Initiated from inside) |
Server for handling Web RTC Video and Audio Traffic |
|
signvideo-webtc1.nwise.se |
3.8.246.53 |
||||
|
signvideo-webtc2.signvideo.uk |
3.9.65.169* |
||||
|
signvideo-webtc2.nwise.se |
3.9.27.126 |
||||
|
signvideo-webtc3.nwise.se |
18.171.13.52 |
||||
|
40000 |
signvideo-webtc1.nwise.se |
3.8.246.53* |
TCP |
Outgoing |
STUN, for hosts behind firewall |
|
signvideo-webtc1.signvideo.uk |
3.11.29.231* |
||||
|
signvideo-webtc2.nwise.se |
3.9.27.126* |
||||
|
signvideo-webtc2.signvideo.uk |
3.9.65.169* |
||||
|
signvideo-webtc3.nwise.se |
18.171.13.52* |
||||
|
8000-8200 |
signvideo-proxy.nwise.se |
18.130.149.147 |
UCP |
Incoming |
RTP and RTCP Protocol |
|
signvideo-proxy2.nwise.se |
35.179.5.9 |
||||
|
10000-20000
|
signvideo-proxy1.signvideo.uk |
35.176.98.4* |
UDP |
Outgoing |
|
|
signvideo-proxy.nwise.se |
18.130.149.147 |
||||
|
signvideo-proxy2.signvideo.uk |
52.56.75.71* |
UDP |
Outgoing | ||
|
signvideo-proxy2.nwise.se |
35.179.5.9 |
||||
|
443 |
sentry.nwise.se |
18.192.21.131 |
TCP |
Outgoing |
Reporting broken code and crashes for WebTC client. |
It is hoped that we have outlined the steps to take accordingly. However, should you wish to discuss anything further with our IT team, please don’t hesitate to contact us at help@signvideo.co.uk and we will be glad to assist you.
Many thanks,
SignVideo Team