Firewall

The following information with new updates (*) is effective as of Thursday 12th January 2023. 

If you are using the SignVideo application within your corporate network, it is advisable to apply the following firewall configuration to your network/router in order to ensure your users enjoy uninterrupted access to the SignVideo service.

Please may we ask that you contact your network administrator (IT staff member) to add the new firewall port details as shown below:

Port 

Domain/IP 

Protocol 

Direction (client’s perspective) 

Description 

443 

service.signvideo.uk 

46.249.223.170 

TCP 

Outgoing 

Web traffic 

5060 

service.signvideo.uk 

46.249.223.170 

TCP/UDP 

Both ways (Initiated from inside) 

SIP traffic to server 

5061 

service.signvideo.uk 

46.249.223.170 

TCP 

Both ways 

To enable TLS Secure on SIP traffic 

443 

signvideo-webtc1.nwise.se 

3.8.246.53 

TCP 

Outgoing 

Establishment of call, SIP secure 

signvideo-webtc2.nwise.se 

3.9.27.126 

signvideo-webtc3.nwise.se 

18.171.13.52

40000-40999 

signvideo-webtc1.nwise.se 

3.8.246.53 

UDP 

Both ways (Initiated from inside) 

Server for handling Web RTC Video and Audio Traffic 

signvideo-webtc2.nwise.se 

3.9.27.126 

signvideo-webtc3.nwise.se 

18.171.13.52

8000-8200 

signvideo-proxy.nwise.se 

18.130.149.147

UDP 

Incoming 

RTP and RTCP Protocol 

10000-20000 

signvideo-proxy.nwise.se

18.130.149.147

UDP 

Outgoing 

RTP and RTCP Protocol 

8000-8200  

signvideo-proxy2.nwise.se

35.179.5.9

UDP 

Incoming 

RTP and RTCP Protocol 

10000-20000 

signvideo-proxy2.nwise.se

35.179.5.9

UDP 

Outgoing 

RTP and RTCP Protocol 

443 

sentry.nwise.se

18.192.21.131*

TCP 

Outgoing 

Reporting broken code and crashes for WebTC client.

 

It is hoped that we have outlined the steps to take accordingly. However, should you wish to discuss anything further with our IT team, please don’t hesitate to contact us at help@signvideo.co.uk and we will be glad to assist you.

Many thanks,

SignVideo Team