Firewall

The following information with new updates (*) is effective as of Friday 23 September 2022. 

If you are using the SignVideo application within your corporate network, it is advisable to apply the following firewall configuration to your network/router in order to ensure your users enjoy uninterrupted access to the SignVideo service.

Please may we ask that you contact your network administrator (IT staff member) to add the new firewall port details as shown below:

Port  

Domain/IP  

Protocol  

Direction (client’s perspective)  

Description  

443  

service.signvideo.uk  

46.249.223.170  

TCP  

Outgoing  

Web traffic  

5060  

service.signvideo.uk  

46.249.223.170  

TCP/UDP  

Both ways (Initiated from inside)  

SIP traffic to server  

5061  

service.signvideo.uk  

46.249.223.170  

TCP  

Both ways  

To enable TLS Secure on SIP traffic  

443  

signvideo-webtc1.nwise.se  

3.8.246.53  

TCP  

Outgoing  

Establishment of call, SIP secure  

signvideo-webtc2.nwise.se  

3.9.27.126  

signvideo-webtc3.nwise.se  

18.171.13.52 

40000-40999  

signvideo-webtc1.nwise.se  

3.8.246.53  

UDP  

Both ways (Initiated from inside)  

Server for handling Web RTC Video and Audio Traffic  

signvideo-webtc2.nwise.se  

3.9.27.126  

signvideo-webtc3.nwise.se  

18.171.13.52 

8000-8200  

signvideo-proxy.nwise.se  

18.130.149.147

UDP  

Incoming  

RTP and RTCP Protocol  

10000-20000  

signvideo-proxy.nwise.se 

18.130.149.147

UDP  

Outgoing  

RTP and RTCP Protocol  

8000-8200  

signvideo-proxy2.nwise.se 

35.179.5.9*

UDP  

Incoming  

RTP and RTCP Protocol  

10000-20000  

signvideo-proxy2.nwise.se 

35.179.5.9*

UDP  

Outgoing  

RTP and RTCP Protocol  

 

It is hoped that we have outlined the steps to take accordingly. However, should you wish to discuss anything further with our IT team, please don’t hesitate to contact us at help@signvideo.co.uk and we will be glad to assist you.

Many thanks,

SignVideo Team