Using contactSCOTLAND is fantastic as it provides access where I can use BSL rather than written English. It provides immediate access to numerous organisations when I need it. Contacting local voluntary groups, local disability organisations making arrangements to attend meetings etc. I no longer have to rely on someone to telephone for me. Making contact using contactSCOTLAND means I have clear communication in my terms. It’s fantastic! I am really pleased with the service. Thank you so much.